Rooms Division Operations Management Assignment - 2

Rooms Division Operations Management - Assignment Example The Five Seasons Hotel is a five-star hotel which is located in Hampshire, England near Winchester. This strategic location has made it possible for the hotel to enjoy a favorable base for sporting and concert events, especially during holidays and weekends. The hotel offers a combination of contemporary and traditional style to a diverse market. The hotel has air-conditioned lavish rooms which are designed and decorated with state of the art technology. The guests in the hotel as treated to a wireless internet connectivity, gym in a fitness center, sauna, and spa treatment. The hotel has a very nice impression because it has comfortable beds which are large enough for comfort. The staff is very hospitable and welcoming whose charm motivates their guests to visit them again and again. The regular refurbishment is done in order to keep the facilities up to date with the changing trends in the industry (Kasavana, & Richard. 2005). Rules and regulations are set by the government in this industry in order to govern the operations of the business and also regulate the treatment of the guests, employees, food, beverages and the environment. With regards to room division, the following legislation and regulatory requirements apply. The Disability Discrimination Act was established in 1995 as a civil right of disabled people to enjoy the hotel services without discrimination on the basis of their disability. This act was replaced in 2010 by The Equality Act. This allows for the hotels to install facilities and services which cater for disabled persons in terms of hearing, mental, learning or dyslexia illness. The Five Seasons Hotel complies with this regulation by treating disabled persons as other able persons.